A list of scientific literature on online comments

I was cleaning my Citavi database today. Checking categories and groups, assigning single papers, and so on. As a result of my trip into the digital archive I want to list all the studies I found about online comments. Maybe it’s helpful for someone. The studies are specifically about online comments, not computer-mediated communication in general, discussion forums, chats, email or other kinds of text-based, short communication formats. Only online comments. Of course the list is by no means exhaustive, rather I am very lucky for supplement suggestions.

I tried to group the studies into those using online comments as dependent and independent variable. A third category evolve, including mainly descriptive or summarizing studies. Some studies are only in German.

Here is the list*:

Studies using online comments as dependent variable

Brückner, L., & Schweiger, W. (2017). Facebook discussions of journalistic news: Investigating article objectivity, topic, and media brand as influencing factors. Studies in Communication | Media, 6(4), 365–394. https://doi.org/10.5771/2192-4007-2017-4-365

Esau, K., Friess, D., & Eilders, C. (2017). Design Matters! An Empirical Analysis of Online Deliberation on Different News Platforms. Policy & Internet, 9(3), 321–342. https://doi.org/10.1002/poi3.154

Graf, J., Erba, J., & Harn, R.-W. (2016). The Role of Civility and Anonymity on Perceptions of Online Comments. Mass Communication and Society, 20(4), 526–549. https://doi.org/10.1080/15205436.2016.1274763

Hoppe, I., Lörcher, I., Neverla, I., & Kießling, B. (2018). Gespräch zwischen vielen oder Monologe von einzelnen? Das Konzept ‘Interaktivität’ und seine Eignung für die inhaltsanalytische Erfassung der Komplexität von Online-Kommentaren. Advance online publication. https://doi.org/10.17174/dcr.v4.9

Ksiazek, T. B. (2017). Commenting on the News. Journalism Studies, 1–24. https://doi.org/10.1080/1461670X.2016.1209977

Ksiazek, T. B., Peer, L., & Lessard, K. (2014). User engagement with online news: Conceptualizing interactivity and exploring the relationship between online news videos and user comments. New Media & Society, 18(3), 502–520. https://doi.org/10.1177/1461444814545073

Rains, S. A., Kenski, K., Coe, K., & Harwood, J. (2017). Incivility and Political Identity on the Internet: Intergroup Factors as Predictors of Incivility in Discussions of News Online. Journal of Computer-Mediated Communication, 22(4), 163–178. https://doi.org/10.1111/jcc4.12191

Weber, P. (2013). Discussions in the comments section: Factors influencing participation and interactivity in online newspapers’ reader comments. New Media & Society, 16(6), 941–957. https://doi.org/10.1177/1461444813495165

Ziegele, M., & Jost, P. B. (2016). Not Funny? The Effects of Factual Versus Sarcastic Journalistic Responses to Uncivil User Comments. Communication Research. Advance online publication. https://doi.org/10.1177/0093650216671854

Ziegele, M., Breiner, T., & Quiring, O. (2014). What Creates Interactivity in Online News Discussions? An Exploratory Analysis of Discussion Factors in User Comments on News Items. Journal of Communication, 64(6), 1111–1138. https://doi.org/10.1111/jcom.12123


Studies using online comments as independent variable (effect studies)

With a journalistic bearing

Bergström, A., & Wadbring, I. (2014). Beneficial yet crappy: Journalists and audiences on obstacles and opportunities in reader comments. European Journal of Communication, 30(2), 137–151. https://doi.org/10.1177/0267323114559378

Chen, G. M., & Pain, P. (2016). Normalizing Online Comments. Journalism Practice, 11(7), 876–892. https://doi.org/10.1080/17512786.2016.1205954

Kim, Y. (2015). Exploring the Effects of Source Credibility and Others’ Comments on Online News Evaluation. Electronic News, 9(3), 160–176. https://doi.org/10.1177/1931243115593318

Prochazka, F., Weber, P., & Schweiger, W. (2016). Effects of civility and reasoning in user comments on perceived journalistic. Journalism Studies, 1–17.

Santana, A. D. (2011). Online Readers’ Comments Represent New Opinion Pipeline. Newspaper Research Journal, 32(3), 66–81. https://doi.org/10.1177/073953291103200306

Sikorski, C. von, & Hänelt, M. (2016). Scandal 2.0: How Valenced Reader Comments Affect Recipients’ Perception of Scandalized Individuals and the Journalistic Quality of Online News. Journalism & Mass Communication Quarterly, 93(3), 551–571. https://doi.org/10.1177/1077699016628822


Effect of comments on opinion, perception of public opinion, democracy

Anderson, A. A., Brossard, D., Scheufele, D. A., Xenos, M. A., & Ladwig, P. (2013). The “Nasty Effect:” Online Incivility and Risk Perceptions of Emerging Technologies. Journal of Computer-Mediated Communication. (19), 373–387. Retrieved from http://onlinelibrary.wiley.com/doi/10.1111/jcc4.12009/full

Friemel, T. N., & Dötsch, M. (2015). Online Reader Comments as Indicator for Perceived Public Opinion. In M. Emmer, C. Strippel, & Deutsche Gesellschaft für Publizistik- und Kommunikationswissenschaft e.V., Fachgruppe „Computervermittelte Kommunikation“ (Eds.), Kommunikationspolitik für die digitale Gesellschaft (pp. 152–172). ifpuk – Institute for Media and Communication Studies at FU Berlin.

Gervais, B. T. (2014). Incivility Online: Affective and Behavioral Reactions to Uncivil Political Posts in a Web-based Experiment. Journal of Information Technology & Politics, 12(2), 167–185. https://doi.org/10.1080/19331681.2014.997416

Hsueh, M., Yogeeswaran, K., & Malinen, S. (2015). “Leave Your Comment Below”: Can Biased Online Comments Influence Our Own Prejudicial Attitudes and Behaviors? Human Communication Research, 41(4), 557–576. https://doi.org/10.1111/hcre.12059

Lee, E.-J., & Yoon Jae Jang. (2010). What Do Others’ Reactions to News on Internet Portal Sites Tell Us? Effects of Presentation Format and Readers’ Need for Cognition on Reality Perception.

Slavtcheva-Petkova, V. (2016). Are Newspapers’ Online Discussion Boards Democratic Tools or Conspiracy Theories’ Engines? A Case Study on an Eastern European “Media War”. Journalism & Mass Communication Quarterly, 93(4), 1115–1134. https://doi.org/10.1177/1077699015610880


Effect of comments on perception

Lee, M. (2015). The Persuasive Effects of Reading Others’ Comments on a News Article. Current Psychology, 34(4), 753–761. https://doi.org/10.1007/s12144-014-9287-5

Ng, E. W. J., & Detenber, B. H. (2005). The Impact of Synchronicity and Civility in Online Political Discussions on Perceptions and Intentions to Participate. Journal of Computer-Mediated Communication, 10(3), 0. https://doi.org/10.1111/j.1083-6101.2005.tb00252.x

Sikorski, C. v. (2016). The effects of reader comments on the perception of personalized scandals: Exploring the roles of comment valence and commenters’ social status. International Journal of Communication. (10), 4480–4501.

Waddell, T. F., & Bailey, A. (2017). Inspired by the crowd: The effect of online comments on elevation and universal orientation. Communication Monographs, 84(4), 534–550. https://doi.org/10.1080/03637751.2017.1369137

Walther, J. B., DeAndrea, D., Kim, J., & Anthony, J. C. (2010). The Influence of Online Comments on Perceptions of Antimarijuana Public Service Announcements on YouTube. Human Communication Research, 36(4), 469–492. https://doi.org/10.1111/j.1468-2958.2010.01384.x

Winter, S., & Krämer, N. C. (2016). Who’s right: The author or the audience? Effects of user comments and ratings on the perception of online science articles. Communications, 41(3), 597. https://doi.org/10.1515/commun-2016-0008


Effects on Behavior

Kalch, A., & Naab, T. K. (2017). Replying, disliking, flagging: How users engage with uncivil and impolite comments on news sites. Studies in Communication | Media, 6(4), 395–419. https://doi.org/10.5771/2192-4007-2017-4-395

Neumann, K., & Arendt, F. (2016). „Der Pranger der Schande“. Publizistik, 61(3), 247–265. https://doi.org/10.1007/s11616-016-0283-7


Effects on Emotions

Kramer, N. C., Winter, S., Neubaum, G., Roesner, L., Eimler, S., & Oliver, M. B. (Eds.) 2017. I Feel What They Say: The Effect of Social Media Comments on Viewers’ Affective Reactions Toward Elevating Online Videos. Communication Research, 37(6), 825–846. https://doi.org/10.1177/0093650210376189

Rösner, L., Winter, S., & Krämer, N. C. (2016). Dangerous minds? Effects of uncivil online comments on aggressive cognitions, emotions, and behavior. Computers in Human Behavior, 58, 461–470. https://doi.org/10.1016/j.chb.2016.01.022


Some more studies, mainly with a descriptive and summarizing character

Coe, K., Kenski, K., & Rains, S. A. (2014). Online and Uncivil? Patterns and Determinants of Incivility in Newspaper Website Comments. Journal of Communication, 64(4), 658–679. https://doi.org/10.1111/jcom.12104

Springer, N. (2014). Beschmutzte Öffentlichkeit? Warum Menschen die Kommentarfunktion auf Online-Nachrichtenseiten als öffentliche Toilettenwand benutzen, warum Besucher ihre Hinterlassenschaften trotzdem lesen, und wie die Wände im Anschluss aussehen. Univ., Diss.–München, 2012. Mediennutzung: Vol. 20. Berlin: LIT.

Springer, N., Engelmann, I., & Pfaffinger, C. (2015). User comments: Motives and inhibitors to write and read. Information, Communication & Society, 18(7), 798–815. https://doi.org/10.1080/1369118X.2014.997268

Stroud, N. J., & Van Duyn, Emily, Peacock, Cynthia. (2016). News Commenters and News Comment Readers.

Taddicken, M., & Bund, K. (2015). Ich kommentiere, also bin ich. Community Research am Beispiel des Diskussionsforums der ZEIT Online. In M. Welker & C. Wünsch (Eds.), Neue Schriften zur Online-Forschung: Vol. 8. Die Online-Inhaltsanalyse: Forschungsobjekt Internet (pp. 167–190). Köln: von Halem.

Walther, J. B., & Jang, J.-w. (2012). Communication Processes in Participatory Websites. Journal of Computer-Mediated Communication, 18(1), 2–15. https://doi.org/10.1111/j.1083-6101.2012.01592.x

Ziegele, M., & Quiring, O. (2016). Conceptualizing Online Discussion Value: A Multidimensional Framework for Analyzing User Comments on Mass-Media Websites. Annals of the International Communication Association, 37(1), 125–153. https://doi.org/10.1080/23808985.2013.11679148


That’s it, ready to be extented!


*Please do not take it amiss that I didn’t control for the correct APA citation. It’s what Citavi rinse out. 🙂

Schreibe einen Kommentar

Deine E-Mail-Adresse wird nicht veröffentlicht. Erforderliche Felder sind mit * markiert